There are no stupid questions


But before you sound silly, read this.

Watch THU videos

Attend THU Events

  • When and where does the Main Event take place?
  • We did not host the Main Event in 2020 due to concerns related with Covid-19. Take a peek at our website to learn more about our new digital initiatives and feel free to subscribe to our newsletter to keep informed about dates and location for the next edition.
  • How can I attend THU Japan?
  • We did not host THU Japan in 2020 due to restrictions related with Covid-19. Subscribe to our newsletter to keep informed about updates for the next edition.
  • How can I attend THU Career Camp?
  • THU Career Camp by Lenovo had its first edition in November 2021. We'll send out more updates on our newsletter for future editions.

Store

  • How do I place an order?
  • Select the items you want from the THU Store. Choose the quantity and size of your item, add it to your cart, and click on "check out". Login or create an account to proceed. Insert your shipping address, select a payment method, and complete your order.
  • Can I cancel an order?
  • If you haven't received an e-mail saying that your order has been shipped, you're still on time to cancel it. Please see our Cancellation Policy for more information.
  • How much is shipping?
  • To estimate shipping costs, please add items to your shopping cart. Costs will be displayed beneath subtotal, in the shipping page. Please note that some countries outside the EU zone might have to add Custom taxes on top of the shipping costs. We advise you to look up the information for international purchases in your country. To estimate shipping costs above 2kg/4lbs please contact us at THU support. You can enjoy free shipping on orders over 80€
  • Which countries do you deliver to?
    • The EU (except for Guadeloupe, French Guiana, Martinique, Réunion, Mayotte, French Polynesia, Saint Pierre and Miquelon, Wallis and Futuna, Saint Martin, Sant Barthélemy and New Caledonia);
    • Switzerland
    • Ukraine
    • Norway
    Some orders may be sent in separate packages. Please be aware that we cannot deliver to PO boxes or APO addresses. If you have questions about your shipment, if your order has not arrived within the estimated delivery time, or if you believe your order is being returned to sender, please contact THU Store support.
  • Can I return my order?
  • We want you to be happy with your purchase. If you aren’t, you can return unused, undamaged products within 30 days from the delivery date. Please read our Returns and exchange policy before contacting us. If you still have questions, please reach THU Store support team. 
  • I would like to know more about the THU Store Policies.
  • Great! You can read everything here and here. If you would like to contact us directly at [email protected], we will be happy to help!

Participate in Challenges

  • Golden Ticket Challenge
  • The Golden Ticket is a challenge organized for professional and students illustrators, 2D and 3D artists, can participate to win a Ticket to THU Main Event with travel and lodging expenses paid among other prizes. You can read more here.
  • Sony Talent League by THU
  • Created in 2020 in partnership with Sony, this is a challenge to help young creators bring new projects to life. Follow the projects and join the conversation on the challenge's page!