Biography
In love with all things gaming, music, manga, animation and film. Soon-to-be youtube content creator, experienced in Project Management, writing, and IT. Looking for opportunities in the aforementioned fields, pathing towards one day becoming a Producer in the gaming industry.
I wrote some pieces about gaming a while ago on medium.com/[at]Shibaboo
Skills
Roles
- Intermediate
- Basic
Software
- Intermediate
- Basic
- Basic
Languages
- Fluent/Native
- Fluent/Native
- Proficient
Other Skills
- Basic
- Basic
- Basic
- Basic
Work Experience
2019 – 2020
Escalation Manager
Symantec (Warsaw)
Managed small-scale projects to solve case escalations on a client-per-client basis. Also stakeholder management, risk assessment, reporting, team leadership, and process improvements.
2018 – 2019
Technical Support Engineer
Symantec (Warsaw)
Supported customers with issues related to the company's Cloud Security product range,wrote and published Knowledge Base articles, used Salesforce to optimize data gathering and generated team reports
2018 – 2018
Content Reviewer
TripAdvisor (Porto)
Created and reviewed listings for restaurants, accommodations and attractions, trained two teams of soon-to-be content reviewers, improved the quality of more than 50000 TripAdvisor listings worldwide
2017 – 2018
Content Writer
CW Group (Remote)
Wrote and edited articles, pieces and features on a daily basis over a variety of technical topics, investigated and then produced bi-weekly reports for the website's most prestigious publication.
Education
2012 – Present day
Bachelor's
Universidade do Porto
Communication and Media Studies
2-and-a-half-year run in university that, due to personal reasons, needed to be interrupted.