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Sharkmob

Lead User Research

Archived
LondonFull Time

Description

We are looking for an accomplished and independent User Research Lead to establish a world-class usability lab capable of delivering critical insights into how players experience our games.

The right candidate will be comfortable owning the operational life-cycle of the user research lab, working alongside a cross-discipline team to define creative strategies and efficient processes that deliver high-impact studies. You will be the champion for user research within the studio, using your influence to drive a wide appreciation of usability, ensuring analysis is understood and correctly represented during game development.

What you will do

  • Recognize and translate game development questions into impactful user research studies.
  • Validate player experience preferences through usability studies, expert reviews, and playtests.
  • Analyze and present usability study results in the form of conclusions and recommendations.
  • Hire, manage and mentor a team of user research specialists and administration experts.
  • Establish, supervise and review the day-to-day operations of the user research lab.
  • Be an ambassador for user research and the benefits it delivers during game development.

Requirements

  • A track record of ownership and hands-on execution of usability studies for creative products.
  • Previous participation in user research for games or a deep understanding of play behaviors.
  • A significant and broad understanding of user research methodology, principles, and heuristics.
  • An appreciation for the best practices and operational necessities for running a user research lab.
  • Exceptional communication skills and the ability to collaborate with multidisciplinary stakeholders.
  • A history of leadership, management, or mentorship of other user research professionals.

Benefits

  • 6 weeks vacation
  • Performance-based bonus
  • Profit based Bonus (10% of the projects profit)
  • Pension Savings scheme
  • Preventative Healthcare allowance (5000 SEK yearly)
  • 1 wellness hour per week
  • Insurance (optional health insurance)
  • Daily breakfast at Studio
  • Flexible work hours (Core hours between 10-16)
  • Hybrid working from home model - Three days in the studio and two days remote